Privacy Policy

1. Introduction

ZyntriQ Technological Solutions Limited ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our global outsourcing and remote talent services, or interact with us in any capacity.

By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address
• Professional Information: Job title, company name, work experience, skills, resume/CV, portfolio
• Project Information: Project requirements, specifications, timelines, budget information
• Communication Records: Email correspondence, chat logs, meeting notes, service inquiries
• Payment Information: Billing address, payment method details (processed through secure third-party providers)
• Identity Verification: Government-issued ID, work authorization documents (for talent verification)

2.2 Automatically Collected Information

• Technical Data: IP address, browser type, device information, operating system
• Usage Data: Pages visited, time spent on site, click patterns, referral sources
• Cookies and Tracking: Session cookies, analytics cookies, preference cookies

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Service Delivery

• Providing global outsourcing and remote talent solutions
• Matching talent with appropriate opportunities
• Managing project delivery and team coordination
• Facilitating communication between parties
• Processing payments and managing contracts

3.2 Business Operations

• Responding to inquiries and providing customer support
• Improving our services and website functionality
• Conducting market research and analytics
• Maintaining security and preventing fraud
• Complying with legal obligations

3.3 Marketing and Communications

• Sending service updates and project notifications
• Sharing relevant opportunities and industry insights
• Marketing communications (with your consent)
• Newsletter and educational content

4. Information Sharing and Disclosure

4.1 Service Delivery Partners

We may share your information with:

• Client Organizations: When matching talent with opportunities
• Remote Professionals: When facilitating project collaborations
• Project Teams: For coordination and delivery purposes

4.2 Third-Party Service Providers

• Payment processors and financial service providers
• Cloud hosting and data storage services
• Communication and collaboration platforms
• Analytics and marketing service providers
• Security and fraud prevention services

4.3 Legal Requirements

We may disclose your information when required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety.

5. Data Security

We implement comprehensive security measures to protect your personal information:

• Encryption: Data encryption in transit and at rest
• Access Controls: Restricted access on a need-to-know basis
• Regular Audits: Security assessments and vulnerability testing
• Employee Training: Regular privacy and security training for all staff
• Incident Response: Procedures for managing data breaches

While we strive to protect your personal information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but commit to maintaining industry-standard protections.

6. International Data Transfers

As a global outsourcing company serving clients worldwide, we may transfer your personal information across international borders, including:

• Between our offices and service locations
• To client organizations in different countries
• To third-party service providers globally
• For project delivery and team coordination

We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions where applicable.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and fulfill contractual obligations
• Comply with legal, regulatory, and tax requirements
• Resolve disputes and enforce our agreements
• Maintain business records for legitimate purposes

Retention periods vary based on the type of information and applicable legal requirements, typically ranging from 3-7 years after the end of our business relationship.

8. Your Rights and Choices

8.1 Access and Control

Depending on your location, you may have the following rights:

• Access: Request copies of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Restriction: Limit how we process your information
• Objection: Object to certain types of processing

8.2 Marketing Communications

You can opt out of marketing communications at any time by:

• Clicking the unsubscribe link in our emails
• Contacting us directly at contact@zyntriqtech.com
• Updating your communication preferences in your account

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable website functionality and improve user experience
• Analyze website traffic and usage patterns
• Remember your preferences and settings
• Provide personalized content and services

Types of Cookies We Use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand website usage
• Preference Cookies: Remember your settings and choices
• Marketing Cookies: Used for advertising and remarketing (with consent)

You can control cookies through your browser settings, though disabling certain cookies may limit website functionality.

10. Third-Party Links

Our website may contain links to third-party websites, including:

• Client company websites
• Social media platforms
• Professional networking sites
• Industry resources and tools

We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable laws. We will:

• Post the updated policy on our website
• Update the "Last Updated" date
• Notify you of material changes via email or website notice
• Provide reasonable notice before changes take effect

Your continued use of our services after changes take effect constitutes acceptance of the updated Privacy Policy.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiries within 7 Business days of receipt, or as required by applicable law.

14. Governing Law

This Privacy Policy is governed by the laws of Nigeria and applicable international data protection regulations. Any disputes arising from this Privacy Policy will be subject to the jurisdiction of Nigerian courts, while respecting applicable international privacy rights and regulations.